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HOW IT WORKS

A 3-month field-based training programme for 5 selected participants.

The Founding Pilot Intake 2026 is designed for practical people who want to learn how window and door repairs work in the real world. The programme combines technical theory, selected field-based learning, business guidance and FENIPAX workflow training, subject to product readiness.

Starts 1 October 2026 October — December 2026 Only 5 Places Available Field-based learning model Certificate of Completion

Programme format

The format is designed around real repair work.

Windows and Doors Repairs Academy Galway is not planned as a full-time classroom course. The pilot intake is designed as a practical, small-group programme that can work around real repair jobs, customer permissions, safety conditions and participant availability.

The programme will run from October to December 2026 and will include a mix of:

  • technical theory;
  • selected field-based learning;
  • practical diagnostics;
  • quotation and customer communication training;
  • business setup guidance;
  • FENIPAX workflow training, subject to product readiness;
  • review and completion assessment.

Pilot facts

Key facts

01

Start date

The Founding Pilot Intake 2026 starts on 1 October 2026.

02

Duration

The programme runs from October to December 2026.

03

Places

The first intake is limited to 5 selected participants.

04

Format

A mix of theory, field-based learning, workshops, business guidance and workflow training.

05

Field days

Field-based learning will usually involve one or two participants at a time.

06

Completion

Suitable participants who complete the required elements may receive a Certificate of Completion issued by Windows Repair Galway.

Expected pilot rhythm

How the 3-month programme is expected to run

The pilot intake is planned across October, November and December 2026. The exact schedule may vary depending on suitable jobs, weather, customer permissions and participant availability.

October 2026

Foundations and glazing

The programme begins with onboarding, safety expectations and an introduction to the Windows Repair Galway repair process. The first technical focus is expected to be glazing: glass units, measurements, failed units, basic diagnostics and replacement workflow.

  • onboarding;
  • safety induction;
  • introduction to the WRG repair process;
  • introduction to FENIPAX workflow if ready;
  • glazing basics;
  • measuring glass units;
  • documenting glazing jobs;
  • selected field-based learning.
November 2026

Window and door maintenance

The second stage focuses on common window and door repair work, including hinges, handles, locks, gaskets, alignment, draughts, drainage, multipoint locks and patio door issues.

  • window maintenance;
  • door repairs;
  • hardware identification;
  • common faults;
  • repair options;
  • customer diagnosis;
  • parts lists;
  • quotations;
  • selected field-based learning.
December 2026

Upgrades, business workflow and completion

The final stage brings the programme together with advanced diagnostics, repair vs replacement decisions, business basics, quotation structure, FENIPAX workflow training and completion review.

  • upgrade and advanced diagnostics;
  • repair vs replacement;
  • customer communication;
  • pricing and quotations;
  • business setup awareness;
  • FENIPAX workflow training, subject to readiness;
  • final review;
  • feedback;
  • Certificate of Completion.

Field-based learning

Field-based learning with a real repair business.

A key part of the academy is learning how repair work happens in real conditions. Selected field-based training days may allow participants to observe and take part in suitable repair situations under supervision, depending on the type of job, safety conditions and customer permission.

Enquiries

How customer enquiries are assessed and what information is useful before a visit.

Inspection

How repair jobs are inspected, how faults are explained and how measurements are recorded.

Parts and quotes

How parts are identified, quotations are prepared and repair decisions are made.

Follow-up

How follow-up, job notes and customer documentation are handled.

Not every repair job will be suitable for training. Windows Repair Galway will decide which jobs are appropriate for field-based learning based on safety, customer permission, access, time pressure, complexity and training value.

Small-group model

Why only 5 places?

The first intake is intentionally limited to 5 selected participants. The goal is to keep the training practical, personal and manageable while the academy is being developed as a pilot programme.

01

Better attention

A small intake allows more direct contact with the trainer.

02

More practical learning

Field-based learning works best when only one or two participants attend selected jobs at a time.

03

Careful selection

Places are offered after application review, not simply on a first-come-first-served basis.

04

Pilot quality

The first intake is designed to test and refine the academy before future editions.

Participant schedule

Designed for people who may already be working.

Many people interested in retraining or adding a new trade may already have work or family commitments. The academy is planned to work through selected training days rather than requiring participants to attend a full-time classroom course every day.

Participants should still expect to make time available between October and December 2026. Some training activities may take place during weekdays because field-based learning depends on real repair jobs and customer appointments.

  • the programme is not expected to be a full-time course;
  • participants may attend selected days or sessions;
  • field days will be arranged based on suitable repair jobs;
  • one or two participants may attend a field day at a time;
  • some group sessions may be arranged for theory, business and FENIPAX workflow;
  • final dates and requirements will be confirmed before the programme starts.

Before the programme starts

Before the programme starts

Selected participants will receive pre-course information before the first training session.

1. Application review

Applicants complete the application form and suitable applicants may be invited for a short call.

2. Place offer

Selected applicants are offered a place in the Founding Pilot Intake 2026.

3. Deposit and confirmation

A deposit or confirmation process may be required after acceptance. Final payment terms will be confirmed separately.

4. Pre-course pack

Participants receive programme information, expectations and any safety requirements.

5. Safety requirements

Depending on the type of field training, participants may need appropriate PPE, Safe Pass, Manual Handling or other safety preparation.

6. FENIPAX setup

If FENIPAX is ready for the programme, training access or demo access may be prepared before the programme starts.

Safety rules

Safety comes first.

Field-based learning will only take place where the situation is suitable and safe. Participants must follow Windows Repair Galway instructions, site rules and safety requirements at all times.

No unsupervised work

Participants will not carry out unsupervised work as part of the academy.

Controlled risk

No high-risk work unless specifically approved and safe.

Work at height

No work at height unless specifically approved and suitable controls are in place.

Instructions

Participants must follow instructions from Windows Repair Galway.

PPE and site rules

Appropriate PPE may be required, and Safe Pass or Manual Handling may be required for some field training days.

Customer permission

Customer permission is required before participants attend a job, and some jobs may be excluded from training due to risk, complexity or customer sensitivity.

Final safety requirements will be confirmed before the programme starts. The academy may require participants to provide evidence of Safe Pass, Manual Handling, PPE or other preparation depending on the final training format.

Customer permission

Customer permission is required for real repair situations.

Because the academy may include selected real repair examples, customer permission is essential. Not every customer, property or repair job will be suitable for training.

  • customers must agree before participants attend a job;
  • customer privacy must be respected;
  • photos and videos may only be taken where permission is given;
  • some jobs may be used as teaching examples without participants attending;
  • sensitive customer information must not be shared outside the training context.

FENIPAX workflow training

FENIPAX workflow training is planned as part of the programme.

FENIPAX is being built to help window and door contractors organise inspections, quotations, warehouse activity and orders from one clear workflow. The academy is planned to introduce participants to how a professional repair business can use structured information to manage jobs more effectively.

FENIPAX is currently in development. Access for academy participants is planned as part of the pilot programme, subject to product readiness before the programme starts.

Inspections

Customer details, notes, photos and measurements.

Quotations

Structured pricing, job descriptions and customer-ready outputs.

Parts and workflow

Parts lists, materials planning and order information.

Reports and follow-up

Completion notes, customer records and next steps.

Completion

Completion and Certificate of Completion

Participants who complete the required elements of the programme may receive a Certificate of Completion issued by Windows Repair Galway.

Possible completion elements

  • attendance at required sessions;
  • participation in field-based learning where suitable;
  • completion of key theory sections;
  • understanding of basic repair diagnostics;
  • ability to document repair information clearly;
  • basic quotation awareness;
  • completion of review or assessment tasks;
  • safe and professional conduct during the programme.

Application process

How to apply

  1. Submit your applicationApplicants complete the online application form.
  2. Application reviewWindows Repair Galway reviews applications for suitability.
  3. Short callSelected applicants may be invited for a short call.
  4. Offer of placeSuccessful applicants may be offered a place in the Founding Pilot Intake 2026.
  5. ConfirmationAccepted participants confirm their place and receive pre-course information.

Practical expectations

What participants should expect

Participants should expect:

  • practical learning;
  • real repair business examples;
  • small-group format;
  • selected field-based training;
  • weekday availability may be needed;
  • safety requirements;
  • customer-facing standards;
  • business and quotation training.

Participants should not expect:

  • a full-time classroom course;
  • guaranteed work;
  • guaranteed income;
  • state-recognised qualification;
  • permission to work unsupervised;
  • every repair type to be covered in full;
  • a rigid schedule that never changes.

FAQ summary

Practical questions

Is this full-time?

No. The programme is planned around selected sessions and field-based learning days rather than a full-time classroom timetable.

Will I attend real repair jobs?

Selected real repair situations may be used for training, subject to customer permission, safety conditions and job suitability.

Do I need Safe Pass?

Safe Pass, Manual Handling or PPE may be required for some field training days. Final requirements will be confirmed before the programme starts.

Will I receive a certificate?

Participants who complete the required elements may receive a Certificate of Completion issued by Windows Repair Galway.

Does this programme guarantee work?

No. The programme does not guarantee employment, income, paid work, subcontracting or future collaboration.

Founding Pilot Intake 2026

Apply for the Founding Pilot Intake 2026.

The first intake is limited to 5 selected participants. Applications are reviewed before places are offered.

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